FAQ

EASY RETURNS

 

Returns: Exchanges & Store credit Only


We currently DO NOT offer refunds on any items.  We will gladly exchange an item or provide store credit, if applicable or if the item is acceptable. 

To be eligible for an exchange or store credit, your item must returned within 15 days of the postmarked delivery date.  The item must be unused and in the same condition that you received it and must also be in the original packaging.  To complete, we require a receipt of proof of purchase.  Please allow 7-10 days after items have been delivered to process your store credit or exchange.  You will be responsible for paying for your own shipping costs for returning your item(s).  Shipping costs are non-refundable.  

Please contact tianasjwls@gmail.com to proceed with exchange or store credit.

Thank you for your support!